Review suggestions : Accepting and reviewing the proposal by internal and external stakeholders to improve and modify processes in providing services to members of the community

Issuing a certificate of qualification of the company for operation and maintenance of supply, transmission and distribution facilities : It is a process that the applicant can apply based on the submitted documents based on the regulation "Determining the competence of the companies operating and maintaining water facilities" in line with the government policies and the principle of the 44th Basic Law and the policies of the Ministry of Energy in the matter of outsourcing the services of operating and maintaining facilities to the department The non-governmental organization will be examined and if approved, the applicant's qualification certificate will be issued. These services include the provision of qualification recognition certificates in the field of supply, transmission and distribution, the field of drinking water treatment plants and the field of desalination systems

Issuing a certificate of qualification for the company operating and maintaining drinking water treatment plants : It is a process in which the applicant can, based on the submitted documents, based on the regulation "Qualification of water facilities operation and maintenance companies" in line with government policies and the principle of the 44th Basic Law and the policies of the Ministry of Energy in the matter of outsourcing the operation and maintenance services of facilities to The non-governmental sector will be examined and if approved, the applicant's qualification certificate will be issued. These services include the provision of qualification recognition certificates in the field of supply, transmission and distribution, the field of drinking water treatment plants and the field of desalination systems

Issuing a certificate of qualification for the operation and maintenance of wastewater treatment plantss : It is a process that the applicant can apply based on the submitted documents based on the regulation "Qualification of Sewage Facility Operation and Maintenance Companies" in line with government policies and the principle of the 44th Basic Law and the policies of the Ministry of Energy regarding the outsourcing of facility operation and maintenance services to The non-governmental sector will be examined and if approved, the applicant's qualification certificate will be issued. These services include the provision of qualification recognition certificates in the two categories of wastewater collection networks and the category of wastewater treatment plants

Issuing a certificate of qualification for the operation and maintenance of desalination systems : It is a process in which the applicant can, based on the submitted documents, based on the regulation "Qualification of water facilities operation and maintenance companies" in line with government policies and the principle of the 44th Basic Law and the policies of the Ministry of Energy in the matter of outsourcing the operation and maintenance services of facilities to The non-governmental sector will be examined and if approved, the applicant's qualification certificate will be issued. These services include the provision of qualification recognition certificates in the field of supply, transmission and distribution, the field of drinking water treatment plants and the field of desalination systems

Issuing a certificate of qualification for the operation and maintenance of sewage collection networks : It is a process that the applicant can apply based on the submitted documents based on the regulation "Qualification of Sewage Facility Operation and Maintenance Companies" in line with government policies and the principle of the 44th Basic Law and the policies of the Ministry of Energy regarding the outsourcing of facility operation and maintenance services to The non-governmental sector will be examined and if approved, the applicant's qualification certificate will be issued. These services include the provision of qualification recognition certificates in the two categories of wastewater collection networks and the category of wastewater treatment plants

Operating license for production, transmission, treatment, distribution, sale, collection and reuse of water/sewage/sewage facilities : In order to remove obstacles to production and improve the business environment, and for the water and electricity industry to enjoy facilities, discounts and incentives like other production, industrial, mineral and commercial units, a memorandum of understanding between the "Ministry of Industry, Mines and Trade" and "Ministry of Energy" has concluded that, in line with the implementation of paragraph 2 of the aforementioned Memorandum of Understanding, notified in letter No. 100/11326/95 dated 24/1/2015, the "Operation License" issued by the Ministry of Energy in the provision of the establishment license issued by " "Ministry of Industry, Mining and Trade" and is subject to all the facilities, discounts and incentives of the relevant institutions

Construction of facilities for production, transmission, treatment, distribution, sale, collection and reuse of water/sewage/sewage : In order to remove obstacles to production and improve the business environment, and for the water and electricity industry to enjoy facilities, discounts and incentives like other production, industrial, mineral and commercial units, a memorandum of understanding between the "Ministry of Industry, Mines and Trade" and "Ministry of Energy" concluded that, in line with the implementation of paragraph 2 of the aforementioned Memorandum of Understanding, notified in letter No. 100/11326/95 dated 24/1/2015, the "Construction Permit" issued by the Ministry of Energy in the provision of the Establishment Permit issued by the "Ministry industry, mining and trade" and is subject to all the facilities, discounts and incentives of the relevant institutions

Services Of Provincial water and sewage companies

Handing over water tributaries : The process for providing water distribution services in compliance with the provisions of clauses 17-4 and 23-4 of the operational regulations and general conditions Water and sewage tariffs are made

The process of laying the branches of the sewers : This process is to provide the services of branch assignment in accordance with the provisions of clauses 18-4 and 23-4 of the operating regulations and conditions General water and sewage tariffs are made

Water meter test : This process is to provide the service of testing the accuracy of measuring devices in compliance with Clause 4-30 of the operational regulations and conditions General water and sewage tariffs are used

Declaration of operation of water meter : This process is to provide the service of notifying the meter number by owners and residents due to not reading the meter for any reason It works

Water meter replacement: This process is to provide the service of replacing a new meter instead of a broken and worn out meter in accordance with paragraph 4-38 of the regulation The operation and general conditions of the company's water and sewage tariffs are used

Changing the contractual capacity of water distribution : This process is to provide the service of increasing or decreasing the contracted capacity of non-residential properties based on the documents provided and in compliance The provisions of clauses 4-58 and 59-4 of the operating regulations and general conditions of water and sewage tariffs are implemented

Change the diameter of the branch: The process for providing the service of increasing or reducing the diameter of the existing branch in compliance with the provisions of clause 4-21 of the operational regulations and conditions General water and sewage tariffs are made

Change of use of water distribution: This process is to provide the service of changing the use of the existing branch in compliance with the provisions of clause 32-4 of the operational regulations and the general conditions of the tariff. water and waste water

Changing the specifications of water and sewage subscribers: This process is to provide the service of changing the specifications of the existing branch in compliance with the provisions of clause 4-29 of the operational regulations and general conditions. Water and sewage tariffs are made

Changing the location of the water meter : This process is to provide the service of changing the location of the existing water meter in compliance with the provisions of clause 26-4 of the operational regulations and the general conditions of the tariff. water and waste water

Changing the number of residential units of water and sewage users : This process is to provide the service of changing the number of residential units of water and waste water subscribers in compliance with the provisions of paragraph 4-32 of the operational regulations and The general conditions of water and sewage tariffs are made

Separation of water meter: This process is to provide the service of disassembling the existing branch water meter in compliance with the provisions of clause 4-62 of the operational regulations and general conditions Water and sewage tariffs are made

Collecting or merging the branching of water : This process is to provide the collection or integration of water distribution in accordance with the provisions of clauses 4-41 and 62-4 of the operational regulations and general conditions Water and sewage tariffs are made

Request for water and sewage bill review : This process is to provide the service of checking the water and waste water subscribers' bills in compliance with the provisions of clauses 4-30 and 4-31 of the regulation operation and general conditions of water and sewage tariffs

Tanker water sales : This process is to provide tanker water sales service in compliance with the provisions of clause 4-42 of the operating regulations and the general conditions of the tariffs water and sewage

Tanker water sales : This process is to provide tanker water sales service in compliance with the provisions of clause 4-42 of the operating regulations and the general conditions of the tariffs water and sewage

Temporary disconnection and connection of the water branch : This process is to provide services for temporary disconnection and connection of the existing water supply in accordance with the provisions of clauses 4-39 and 40-4 of the regulation operation and general conditions of water and sewage tariffs

View the records of bills and payments of water and sewage subscribers : This process is to provide the service of viewing the records of bills and payments of existing water and wastewater subscribers Compliance with the provisions of clause 4-31 of the operating regulations and general conditions of water and sewage tariffs is done

Debt settlement of water and sewage subscribers : This process is to provide services for the purpose of settlement of property accounts according to paragraph 4-29 of the operational regulations and general conditions of the tariff It is used in water and wastewater of the company

Installation of additional sewage siphon : This process is to provide additional siphon installation services for the existing sewage in compliance with the provisions of the operational manual and the general conditions of the tariffs water and sewage